How to Contact the Help Desk
The Global Implementation & Client Support is available to provide technical, operational and investigational support for your electronic banking services from Monday through Friday, 8:00 a.m. to 8:00 p.m. ET. The phone numbers are:
- 1-800-265-5613 - Toll-free number within North America
- 416-288-4600 - Local Toronto area customers
- 1-800-291-3057 - USA customers
- 1-800-463-7777 - French
- 416-701-7351 - Fax
When you call, please have your company's service agreement number ready, so that we can quickly assist you.
Alternatively, you may also contact the Help Desk via e-mail at firstname.lastname@example.org. Please include your company's name, service agreement number and a contact phone number in the body of your e-mail message. Your email will be answered within 24-48 business hours.